Fulfillment Associate

Brooklyn, NY

Full Time

Fulfillment

Entry Level

FULFILLMENT ASSOCIATE

Who You Are

You have a strong attention to detail, and are adaptable. You are overly organized and a team player. You enjoy working in a fast-paced environment, surrounded by creative individuals.

What You’ll Do

As a fulfillment associate, you will play a crucial role in the operational efficiency of Madwell’s distribution center by accurately processing customer orders, picking and packing items, and ensuring timely shipment.

Responsibilities include, but are not limited to:

Order Processing: Receive incoming orders via computer systems or other platforms, review orders for accuracy, and process them for shipping.
Picking and Packing: Locating items within the warehouse using picking lists or handheld scanners, pick the items from shelves or bins, and pack them securely for shipping. This may involve wrapping items, boxing them, or using other packaging materials as necessary.
Quality Control: Inspecting items for any defects or damages before packing them for shipment. Ensuring that the correct items and quantities are being packed according to the order.
Inventory Management: Keeping track of inventory levels and report any discrepancies or shortages to supervisors. Assisting with periodic inventory counts to maintain accurate records.
Shipping and Receiving: Preparing packages for shipment by affixing labels, arranging for carrier pickups, or delivering packages to shipping carriers. Receiving incoming shipments, verify contents against packing lists, and update inventory records accordingly.
Organization and Maintenance: Maintaining a clean and organized work area, including shelving units, packing stations, and storage areas.
Teamwork: Collaborating with other Madwell employees to complete tasks efficiently. Communicating effectively with supervisors and team members to ensure smooth operations.
Customer Service: Handling customer inquiries or concerns regarding orders, shipping, or product availability. Providing assistance and resolve issues in a timely and professional manner.
Adherence to Procedures: Following company policies and procedures for order processing, safety protocols, and quality standards. Seeking clarification from supervisors if unsure about any procedures.
Flexibility: Adapting to changes in workflow, such as increased order volumes or special shipping requirements. Be willing to cross-train in different areas of Madwell as needed.

Our Must-Haves

High school diploma or equivalent.
Ability to work in a fast-paced environment and meet deadlines.
Strong attention to detail and accuracy in order processing.
Good communication skills and ability to work effectively in a team.
Basic computer skills and familiarity with inventory management systems is a plus.
Physical stamina to lift and move heavy items and stand for extended periods.

Madwell Values

Has an independent spirit and takes initiative to experiment
Demonstrates an open mindset
Engages with empathy and embodies a work ethic that makes us stronger when we work together
Covers for others when necessary and lifts where others cannot
Recognizes that sameness is not a strength and supports and welcomes a diverse perspective

Madwell Benefits

All Federal Holidays (including Juneteenth and Indigenous People Day)
Paid Leave for Week Between Christmas and New Year
Flexible Work From Elsewhere policy
Dog-Friendly Offices
Fully-stocked kitchens
Cold brew + beer on tap
Weekly brunch
Employee Resource Groups for those in underrepresented groups

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Madwell, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Salary range: $20/hr

Hours: 40 hours per week, mandatory 5 days a week on-site in Brooklyn, NY.
Start Date: ASAP

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Desired salary

Earliest start date?*

This role requires you to be on-site 5 days a week in Bushwick, Brooklyn, NY. Are you able to be on-site 5 days a week? YesNo

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application