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Account Director

Hi! We’re Madwell.

We’re an independent advertising & marketing agency that began with offices in Brooklyn, New York and Denver, Colorado. We believe in being truly full-service, with strategy, creative, and media all working together on one team. After 8 years in business and over 100 people in the US, we’re opening our first global office in Hong Kong. And we’re looking for smart, creative people like you to join us.  

Our site:

Our team:

Our work:

Who You Are

You are a brand-building, omni-channel marketer, and a strategic partner to our clients first. You are an expert on your clients’ business, industry, and competition and recognized as such by your peers. While you are comfortable across all mediums and take a holistic approach, you have a passion for digital media and you have expertise to share with our team. You are the Account Director we’ve been looking for, and we’re excited to meet you!

What You’ll Do

As Account Director at Madwell, you’ll play an essential role in helping us lay the groundwork at our brand-new Hong Kong office. You will help manage top-level client relationships, contributing to Madwell’s business efforts. You will report directly to our Managing Director.


  • Be the ultimate client advocate, balancing healthy growth with a customer-centered approach to delivering the highest quality work for our clients
  • Deepen client relationships drawing conclusions as to where the long-term marketing plans and commercial interests of our clients intersects with Madwell’s own
  • Go head-to-head with our clients CMOs and key marketing leads
  • Managing client P&Ls
  • Encourage multi-tiered agency/client relationships
  • Developing and delivering client development plans
  • Selling in and defending the work that Madwell believes in in the pursuit of success

Our Must-Haves

  • Omni-channel marketing expertise with specific proficiency in digital
  • The ability to work in a self-directed capacity and a natural born leader
  • Experience leading client engagements with integrated creative, production, social media, and media buying teams

Where You’ve Been

  • 5+ years in account management positions at a full service or creative agency
  • Alternatively, in-house experience in a marketing role

We offer a competitive salary, collaborate work environment, and plenty of room for growth. Includes paid vacation, insurance, parental leave, and company activities.

Interested? Send Us:

  • Your CV
  • A cover letter letting us why you want in on Madwell Hong Kong

Our Diversity Commitment

We celebrate diversity in our employees and we’re committed to building a safe and inclusive workplace environment where we all can thrive. We’re proud to be an equal opportunity employer. We encourage future Madwellians from traditionally underrepresented and underserved communities to apply.

No phone calls or recruiters please.


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