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Ad-Ops Director

Who You Are

You know how to plan and execute a digital campaign from first steps through to troubleshooting, and you keep the big picture in mind every step of the way. Backstage, you’re constantly building and improving process so the work gets done a little more smoothly each time. You’re a true-blue communicator, so when it comes to sharing those processes and ideas, you always bring your teams along with you. Hey-o there Ad-Ops Director, you’re just who we’ve been looking for.


What You’ll Do

As our Ad-Ops Director, you’ll be responsible for tracking the overall health of our digital campaigns from initial setup through to execution and delivery. Working within and across our Media team, you’ll also help build out ad operations processes at Madwell at large. While you’ll report directly to the Director of Media, the key to your success will be your communication with the rest of our internal teams, supporting them in our client and vendor relationships.

Specifically you’ll be:

  • Leading our overall ad operations, including implementation, trafficking, troubleshooting, reporting, optimization, and billing integration
  • Mentoring and supporting our team of digital media strategists in the campaign placement and buying and optimization process
  • Working closely with our Account Management and Production teams to ensure client deadlines and budgets are achievable and delivered upon
  • Giving process and structure to our campaigns and helping to develop our overall ad operation system
  • Daily monitoring of campaigns and status reporting to team
  • Developing and improving practices and structures to help scale our Media delivery


Our Must-Haves

  • Highly competent with tools such as DoubleClick, Google Analytics, Google Tag Manager, Facebook Power Editor, and Google AdWords
  • Strong communications skills, specifically verbal and written reporting
  • Strong attention to detail and the ability to take a long-range view


Where You’ve Been

  • 5+ years in Ad Operations at a digital or creative agency
  • Team leadership experience a plus


Interested? Please Send Us:

  • Your resume
  • A nontraditional cover letter letting us know why you want in on Madwell


Get To Know Us

We’re Madwell, a full-service creative agency located in sunny Bushwick, Brooklyn. Get to know us at


No phone calls or recruiters please.


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